Periodically, Sync Pro will automatically prompt for a required update to resolve ongoing defects, add features, and improve performance. This process uses your default browser.
- A Sales and Employees O365 credentials.
- Sync Pro version 18.180.508.0 or newer
- Internet Explorer as default browser
NOTE: Sync Pro versions older than 18.180.508.0 will not prompt an update and will need to be updated manually
NOTE: The process is slightly different with Chrome as default browser.
- Launch Sync Pro using the icon on your desktop .
- Log in to Sync Pro.
- Select Update in the Update Required window.
- Select Run beside the installer 'Encirca Sync Pro_##.###.####.#' installer in the Internet Explorer downloads window.
- Select Next in the Sync Pro Setup window.
- If Pioneer® Field360 Studio™ is still open, select Automatically close applications... and select OK to close Studio.
- Select Finish to complete the installation.
- Sync Pro should now be on the latest version.
- Re-open Sync Pro to verify that it can proceed past login.