How do I Update Sync Pro Using Chrome?

Overview:

Periodically, Sync Pro will automatically prompt for a required update to resolve ongoing defects, add features, and improve performance. This process uses your default browser.  

Requirements:

• A Sales and Employees O365 credentials.
• Sync Pro version 18.180.508.0 or newer.
• Google Chrome as default browser.

NOTE: Sync Pro versions older than 18.180.508.0 will not prompt an update and will need to be updated manually.

NOTE: The process is slightly different with Internet Explorer as default browser.

Process:

1. Launch Sync Pro using the icon on your desktop .
2. Log in to Sync Pro using your existing Corteva Fields Cognito credentials.
   
   
   
3. Select Update in the Update Required window.
   
   
   
4. The Google Chrome browser will open, and the update file will begin to download at the bottom of the screen.
   
   
   
5. After the download completes, right-click the icon at the bottom of the screen and Select Open.
   
   
   NOTE: If Chrome is accidentally closed, you can find the installer in your downloads folder: C:\Users\<Username>\Downloads.
   
   
6. Select Next in the Sync Pro Setup window. 
   
   
7. If Pioneer® Field360™ Studio is still open, Select Automatically close applications... and Select OK to close Pioneer® Field360™ Studio.
   
   
8. If prompted, leave any required prerequisites checked and Select Next.
   
   
9. Select Finish to complete the installation.
   
   
10. Sync Pro should now be on the latest version.
11. Re-open Sync Pro to verify that you are able to proceed past login.